CalSAWS Buzz Volume 3 Issue 2

Words from June, CalSAWS Customer Engagement Director
I often hear comments in counties related to change, such as, “Change is our business,” “Change is inevitable,” and “Policy and Regulations are constantly changing, it is a way of life.” As we look toward 4 months until 39 C-IV Counties moving to CalSAWS this is the beginning of one of the biggest technology changes in SAWS History. So how do we manage this change? We have staff who are highlighted in this issue of the Buzz whose business IS Change and helping the counties through it.

Ask CalSAWS

Have CalSAWS Project questions or concerns? Our team is here to help!

Below outlines the fastest way to have your question addressed. If you're not sure where to direct your question, use the CalSAWS Go Live Question Fact Sheet to learn more about how we can help. Find contact information for your county office using this link.


  • For questions or concerns about the following topics, contact your local county office:
    • Your case or benefits
    • Using BenefitsCal or CalSAWS
    • Support with a customer's case (for Community Based Organizations)

  • For questions or concerns about the following topics, click here to submit to AskCalSAWS:
    • BenefitsCal or CalSAWS system functionality
    • All other questions

  • For questions about careers, contact Careers@CalSAWS.org.

  • For questions about procurement, contact Procurements@CalSAWS.org.

 

For the best results, using Google Chrome is recommended. Internet Explorer is not a supported browser for this feature.