What is CalSAWS Text?

CalSAWS Text is a text messaging service from your county to your phone that may alert you of the following:

  • When you have an appointment
  • When you are missing necessary documents for your case
  • When you have Verification Due
  • Status of your Customer Reports (Semi-Annual Report, Recertification)
  • CalWORKs and CalFresh Benefit Amount (if applicable)
  • A one-time passcode to verify your identity

You may sign up by texting CalTEXT to 72422 or contact your worker to enroll you in the CalSAWS Text service and you will have an opportunity to confirm the service via a reply to an initial text message you receive from your worker. By replying “Y” to this message, you are confirming a subscription to CalSAWS Text service.

How do I sign up for CalSAWS Text?

After signing up, you will receive a text message. It may take some time to reach your phone. By replying “Y” to this message, you are confirming a subscription to CalSAWS Text Service. You will not be enrolled in a “mailing list” when you subscribe to this service.

You may also contact your worker to help you enroll in the CalSAWS Text service.

In addition, you may also text CalTEXT to 72422 to enroll yourself in the CalSAWS Text service.

Will I be charged for the text alerts I receive from CalSAWS Text?

You will not be charged by CalSAWS Text service. However, check your mobile plan since standard text message and data rates may apply.

What are CalSAWS Text mobile terms?

When you provide your mobile phone number to CalSAWS Text service, you agree that CalSAWS Text may send you text messages to that phone number. You may receive up to 10 messages per month, standard text message and data rates may apply.

For help, send a text message with the word HELP to 72422. You may stop receiving text messages at any time by texting the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE to 72422. You agree to receive a final text message confirming your decision to be removed from the CalSAWS Text service. You may also be able to stop receiving text messages by contacting your county/worker. Texts will be sent through an automated system. You agree to notify your county/worker of any changes to your mobile number. Certain Mobile Features may be restricted or incompatible with your carrier or mobile device, please contact your carrier with questions regarding these issues.

Supported carriers include: AT&T, U.S. Cellular, Verizon Wireless, Boost, Virgin Mobile, Metro PCS and T-Mobile.

T-Mobile is not liable for delayed or undelivered messages.

If you have any additional questions or concerns, please call (844) 859-2100 to find your county number and speak to a representative.


Privacy Policy

CalSAWS privacy policy limits the collection, use, and disclosure of personal information, and applies safeguards to ensure its protection. CalSAWS privacy practices encompass the requirements of the Information Practices Act (California Civil Code section 1798 et seq.), and California Government Code sections 11015.5. When you access this website, we may gather information in the following ways:

• Information collected automatically. Each time you visit our website, we automatically record certain information This may include information about when you accessed our website, the searches you initiated, things you clicked on, your IP address, the type of browser and operating system you used, and the pages you requested and visited. This information is aggregated and is used to improve the website. This information does not identify you personally and is used for gathering information such as website statistics, which are used for authorized purposes.

• Information voluntarily submitted. We may collect additional information if you voluntarily provide it (e.g., in connection with an online transaction). The type of information varies by transaction and may include: your name, address, phone number, email address, social security or federal identification number, date of birth, username, case number, password and bank name.

Government Code § 11015.5 prohibits all state agencies from distributing or selling any electronically collected personal information, as defined above, about users to any third party without the permission of the user. We do not sell any personal information to any third party. However, some information collected by this site, and some information you choose to provide, is subject to disclosure to the public in response to a public records request, as required by the California Public Records Act. These laws exist to ensure that government is open and that the public can access appropriate records and information possessed by government agencies.