Professional Experience

Cynthia McCoy-Miller began serving as Senior Deputy Director of DCFS since 2012. She has been employed with Los Angeles County since 1980 and has over time worked her way up the ranks. Cynthia leads and manages the largest and most complex administrative bureau within the Department, the Mega Bureau. Cynthia has extensive experience in performance based management and administrative operations, and has oversight of the following operations: Contracts Services Bureau, Bureau of Finance and Administration, Business Information Systems Division, Administrative Support Bureau, and Bureau of Operational Support Services.

As the Senior Deputy Director and Executive leader over the Mega Bureau, Cynthia is committed to ensuring better outcomes for our children, families, staff, and the communities we serve by enabling optimum support through infrastructure, administrative, programmatic, and information technology services.

Cynthia is also the Executive Sponsor over the Department’s Workforce Excellence investment area, which is one of three key investment areas that the Department is deploying under its Invest LA strategic framework, a comprehensive initiative to promote system improvements in safety, permanency and well-being for children, and will guide the course of our work over the next five years.

Education

Cynthia holds a Masters of Social Work degree from the University of Southern California, a Bachelor of Social Work degree from California State Poly Pomona, and an Associate of Arts in Social Work degree from the Los Angeles Southwest College.

Community

Cynthia is an active community member who uses her professional platform to help elevate and enhance both the professional and personal growth of people through advocacy, coaching and mentoring, skill-building, and empowerment. She oversees and participates in many efforts of DCFS’ fund-raising events such as “March of Dimes” and March for Babies.