IVR/Contact Center Committee
April 28, 2021
Meeting Materials
IVR-Contact Center Committee Notes 4-28-2021 Draft
IVR-Contact Center Committee Meeting 4-28-2021 Draft
CA-228023 Post Call Survey Draft
CA-227063 WebChat and Click-to-Call Draft
CA-226843 Voice Authentication Additional Languages Draft
CA-207026 – Migrate C-IV Contact Center Functionality – Content Revision 2 Draft
Additional Information: