IVR/Contact Center Committee
March 22, 2023
Meeting Materials
IVR-Contact Center Committee Notes 03-22-2023
IVR-Contact Center Committee Meeting 03-22-2023
CER CA-257851 - Placer County - CCB Change Customer Return Call Attempts
CER CA-257832 - Santa Clara County - Amended CER - TS recording limit_
CER CA-257298 - Sacramento - IVR Language for WTW Payment
CER CA-252438 - Yolo County - Counties to update CCB in Admin Page No Limitations request
Additional Information: