IVR/Contact Center Committee
March 27, 2024
Meeting Materials
IVR Contact Center Committee Meeting Agenda 03-27-2024
IVR-Contact Center Committee Notes 03-27-2024
CA-252858 - Real Time Agent Status Change and Live Monitoring in eCCP
CA-272731
CA-272734
CA-272736
CA-272738
CA-272739
CA-272743
CA-272934
CA-272944
CA-273075
CA-273076
CA-273243
CA-273244
CA-273245
CA-273246
CA-273583
CA-273585
CA-274196
CA-274222
CA-274452
Fresno-WalkOnItem-EBTBotMessaging
Additional Information: